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Publications & Good Practice Guides

The HIAF has produced a series of publications covering sector-leading Benchmarking surveys, Good Practice guides and other booklets. The booklets are occasional papers on topical matters which may be of interest to a limited number of members and so a small charge is made. All publications are available for purchase by third parties.

The HIAF is grateful to the Tenant Services Authority for its support and co-operation in the production of a number of these publications. The guides have been updated and new topics added. Titles in the HIAF series of publications include:

A Practical Guide to Risk Management
Validation of Performance Reporting Systems - A Toolkit for Internal Auditors (with Housemark)
Raising the Standard

New Good Practice Guides titles include:

Anti Social Behaviour
Equality & Diversity
Lettings (updated)
Resident Involvement

HIAF members have electronic access to these publications as part of their membership subscription within the Members’ section of this site. These source documents for housing association internal auditors can be purchased by non-members. If you are interested in purchasing any of the HIAF’s publications, please email info@hiaf.org

An introduction to fraud response plans

Published by the Fraud Advisory Panel. Businesses should be prepared to act immediately on suspicion of fraud. A good... Read more

An introduction to fraud risk management

Published by the Fraud Advisory Panel. Effective risk management is an essential part of good business practice.... Read more

Supporting Neighbourhoods

The overall Government policy on neighbourhoods and communities is set out in Sustainable Communities: building for the... Read more

Validation of Performance Reporting Systems

The HIAF Internal Audit Programme Guide: ‘Validation of Performance Reporting Systems – a Toolkit for... Read more

Void Management

Void management is a challenge to housing associations as by its very nature it is non-predictable and consequently... Read more

Data in Transit

This guide provides advice on matters designed to assist the auditor in developing an internal audit programme on data in... Read more

Health & Safety Management

This guide provides advice on matters designed to assist the auditor in developing an internal audit programme on health... Read more

Partnering Arrangements

This guide provides advice on matters designed to assist the auditor in developing an internal audit programme on... Read more

LSVT issues

This guide provides advice on matters designed to assist the auditor in developing an internal audit programme on LSVT... Read more

Low Cost Home Ownership Schemes